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Questions to Ask a Prospective Roofer

A poor roofing job can be a disaster in terms of costly future repairs and leaks, so spend time and energy finding the right one for your project. In so doing, interview each prospect you have, making sure to six five crucial questions.

a. What is your complete business name and do you have a physical office?

First things first, ask for the roofer’s full company name and address. If you get a Post Office box number, make sure they tell you their physical location. A roofer without a physical office is suspicious, and you shouldn’t waste time dealing with them.

b. Do you have workers’ compensation and liability insurance?

Roofing contractors need to have workmans’ compensation and liability insurance to protect their clients against accidental injuries or damages. Workers’ compensation gives protection to the homeowner in case a contractor’s worker gets hurt, and liability insurance frees you from financial liability for damages the roofers may cause as they work.

If your contractor has no workman’s compensation insurance, you may end up being responsible for medical bills and other expenses arising from the injury.

c. Do you have subcontractors in your team?

If they do use subcontractors, make sure you know these people as much as you know the roofer, most especially on whether or not they have insurance.

d. Are you licensed as a roofing contractor?

Know whether your prospective contractor has a city or state license. Different states have different licensing requirements. Cities and counties may also require a roofer to be licensed. See if a license will be required in your area, and if so, ask local licensing offices if the roofer’s license is update and has no outstanding violations. A business license is separate from a roofer’s license. A business license is only there for legal identification and taxation purposes. It does not guarantee that the person has passed a test or has roofer qualifications.

e. Can you give me client references?

Ask for local project sites where you can drop by, and check some roofing work they’ve done in the last 5 years. You can also request for references, but previous customers may not want to divulge their personal information, or the contractor could cherry pick a few pleased clients. Ring these people and ask if they can confidently recommend the roofer.

f. Will you offer a warranty for the roofing work? In general, a roof warranty lasts a year, but there are roofers that provide longer than that. In most cases, the roofer covers the work while the materials are covered by the manufacturing company. These are two distinct warranties, so let the roofer explain the coverage and ask what period is covered for each one.

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